Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

766 requests today and the previous 7 days
75% found their TRN
straight away
(576 out of 766)
11% generated a support ticket
after we could not match
(82 out of 766)
14% did not complete their journey

(108 out of 766)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today1 (50%) 1 (50%) 0 (0%) 2 requests
Wednesday 5 August70 (81%) 4 (5%) 12 (14%) 86 requests
Tuesday 4 August111 (80%) 11 (8%) 16 (12%) 138 requests
Monday 3 August122 (77%) 16 (10%) 21 (13%) 159 requests
Sunday 2 August51 (65%) 14 (18%) 14 (18%) 79 requests
Saturday 1 August86 (75%) 15 (13%) 14 (12%) 115 requests
Friday 31 July75 (75%) 7 (7%) 18 (18%) 100 requests
Thursday 30 July60 (69%) 14 (16%) 13 (15%) 87 requests
Total (today and the previous 7 days)576 (75%) 82 (11%) 108 (14%) 766 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
August 2026441 (76%) 61 (11%) 77 (13%) 579 requests
July 20264,932 (80%) 476 (8%) 782 (13%) 6,190 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
Total (this month and the last 12 months)43,438 (81%) 3,930 (7%) 6,280 (12%) 53,648 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 38 seconds1 minute and 38 seconds1 minute and 38 seconds
Wednesday 5 August1 minute and 53 seconds1 minute and 13 seconds36 seconds
Tuesday 4 August1 minute and 52 seconds1 minute and 4 seconds40 seconds
Monday 3 August1 minute and 3 seconds39 seconds24 seconds
Sunday 2 August2 minutes and 37 seconds1 minute and 15 seconds30 seconds
Saturday 1 August1 minute and 49 seconds53 seconds28 seconds
Friday 31 July1 minute and 19 seconds58 seconds32 seconds
Thursday 30 July2 minutes and 39 seconds1 minute and 19 seconds49 seconds
Average (today and the last 7 days)1 minute and 40 seconds1 minute32 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
304 users (46%)
4 questions
+ National Insurance number
237 users (36%)
5 questions (with a match)
+ ITT provider
35 users (5%)
5 questions (without a match)
+ ITT provider
82 users (12%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget