Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

820 requests today and the previous 7 days
79% found their TRN
straight away
(651 out of 820)
9% generated a support ticket
after we could not match
(74 out of 820)
12% did not complete their journey

(95 out of 820)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today72 (77%) 9 (10%) 13 (14%) 94 requests
Tuesday 26 May63 (77%) 11 (13%) 8 (10%) 82 requests
Monday 25 May35 (74%) 2 (4%) 10 (21%) 47 requests
Sunday 24 May33 (85%) 3 (8%) 3 (8%) 39 requests
Saturday 23 May22 (69%) 7 (22%) 3 (9%) 32 requests
Friday 22 May121 (85%) 6 (4%) 16 (11%) 143 requests
Thursday 21 May143 (78%) 17 (9%) 24 (13%) 184 requests
Wednesday 20 May162 (81%) 19 (10%) 18 (9%) 199 requests
Total (today and the previous 7 days)651 (79%) 74 (9%) 95 (12%) 820 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
May 20263,481 (82%) 293 (7%) 485 (11%) 4,259 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
Total (this month and the last 12 months)43,213 (82%) 3,543 (7%) 5,948 (11%) 52,704 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 20 seconds50 seconds36 seconds
Tuesday 26 May1 minute and 36 seconds1 minute and 13 seconds40 seconds
Monday 25 May1 minute51 seconds36 seconds
Sunday 24 May1 minute and 29 seconds1 minute40 seconds
Saturday 23 May1 minute and 6 seconds55 seconds39 seconds
Friday 22 May1 minute and 33 seconds1 minute and 3 seconds38 seconds
Thursday 21 May1 minute and 26 seconds53 seconds36 seconds
Wednesday 20 May1 minute and 39 seconds57 seconds40 seconds
Average (today and the last 7 days)1 minute and 31 seconds57 seconds38 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
221 users (30%)
4 questions
+ National Insurance number
400 users (55%)
5 questions (with a match)
+ ITT provider
30 users (4%)
5 questions (without a match)
+ ITT provider
74 users (10%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget