Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,174 requests today and the previous 7 days
82% found their TRN
straight away
(959 out of 1,174)
7% generated a support ticket
after we could not match
(81 out of 1,174)
11% did not complete their journey

(134 out of 1,174)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today101 (83%) 9 (7%) 12 (10%) 122 requests
Monday 20 October139 (79%) 16 (9%) 20 (11%) 175 requests
Sunday 19 October68 (86%) 7 (9%) 4 (5%) 79 requests
Saturday 18 October32 (80%) 0 (0%) 8 (20%) 40 requests
Friday 17 October118 (82%) 12 (8%) 14 (10%) 144 requests
Thursday 16 October166 (79%) 15 (7%) 28 (13%) 209 requests
Wednesday 15 October188 (88%) 10 (5%) 16 (7%) 214 requests
Tuesday 14 October147 (77%) 12 (6%) 32 (17%) 191 requests
Total (today and the previous 7 days)959 (82%) 81 (7%) 134 (11%) 1,174 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
October 20252,689 (82%) 240 (7%) 363 (11%) 3,292 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
November 20242,489 (82%) 183 (6%) 365 (12%) 3,037 requests
October 20244,128 (83%) 316 (6%) 532 (11%) 4,976 requests
Total (this month and the last 12 months)43,140 (83%) 3,296 (6%) 5,685 (11%) 52,121 requests
How quickly did users get their TRN (today and the previous 7 days)
Today2 minutes and 5 seconds1 minute and 7 seconds48 seconds
Monday 20 October1 minute and 56 seconds1 minute and 1 second40 seconds
Sunday 19 October1 minute and 55 seconds1 minute and 5 seconds43 seconds
Saturday 18 October1 minute and 51 seconds1 minute and 2 seconds41 seconds
Friday 17 October1 minute and 53 seconds1 minute and 1 second41 seconds
Thursday 16 October1 minute and 59 seconds1 minute41 seconds
Wednesday 15 October2 minutes and 8 seconds1 minute and 4 seconds42 seconds
Tuesday 14 October2 minutes and 30 seconds1 minute and 5 seconds44 seconds
Average (today and the last 7 days)1 minute and 59 seconds1 minute and 3 seconds42 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
263 users (25%)
4 questions
+ National Insurance number
652 users (63%)
5 questions (with a match)
+ ITT provider
44 users (4%)
5 questions (without a match)
+ ITT provider
80 users (8%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget