Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,631 requests today and the previous 7 days
82% found their TRN
straight away
(1,331 out of 1,631)
6% generated a support ticket
after we could not match
(106 out of 1,631)
12% did not complete their journey

(194 out of 1,631)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today146 (78%) 11 (6%) 31 (16%) 188 requests
Tuesday 12 May210 (82%) 19 (7%) 26 (10%) 255 requests
Monday 11 May190 (79%) 17 (7%) 34 (14%) 241 requests
Sunday 10 May159 (81%) 10 (5%) 28 (14%) 197 requests
Saturday 9 May123 (87%) 7 (5%) 12 (8%) 142 requests
Friday 8 May135 (84%) 10 (6%) 16 (10%) 161 requests
Thursday 7 May176 (80%) 17 (8%) 28 (13%) 221 requests
Wednesday 6 May192 (85%) 15 (7%) 19 (8%) 226 requests
Total (today and the previous 7 days)1,331 (82%) 106 (6%) 194 (12%) 1,631 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
May 20261,961 (82%) 150 (6%) 279 (12%) 2,390 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
Total (this month and the last 12 months)41,693 (82%) 3,400 (7%) 5,742 (11%) 50,835 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 21 seconds52 seconds36 seconds
Tuesday 12 May1 minute and 45 seconds52 seconds36 seconds
Monday 11 May1 minute and 21 seconds55 seconds36 seconds
Sunday 10 May1 minute and 24 seconds54 seconds37 seconds
Saturday 9 May1 minute and 24 seconds51 seconds33 seconds
Friday 8 May1 minute and 33 seconds53 seconds34 seconds
Thursday 7 May1 minute and 40 seconds1 minute and 1 second39 seconds
Wednesday 6 May1 minute and 53 seconds58 seconds37 seconds
Average (today and the last 7 days)1 minute and 33 seconds55 seconds37 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
490 users (34%)
4 questions
+ National Insurance number
781 users (54%)
5 questions (with a match)
+ ITT provider
61 users (4%)
5 questions (without a match)
+ ITT provider
106 users (7%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget