Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,337 requests today and the previous 7 days
84% found their TRN
straight away
(1,120 out of 1,337)
6% generated a support ticket
after we could not match
(75 out of 1,337)
11% did not complete their journey

(142 out of 1,337)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today65 (83%) 3 (4%) 10 (13%) 78 requests
Friday 24 April106 (86%) 10 (8%) 7 (6%) 123 requests
Thursday 23 April150 (84%) 4 (2%) 24 (13%) 178 requests
Wednesday 22 April186 (84%) 18 (8%) 17 (8%) 221 requests
Tuesday 21 April181 (78%) 15 (6%) 37 (16%) 233 requests
Monday 20 April190 (85%) 8 (4%) 26 (12%) 224 requests
Sunday 19 April140 (85%) 10 (6%) 14 (9%) 164 requests
Saturday 18 April102 (88%) 7 (6%) 7 (6%) 116 requests
Total (today and the previous 7 days)1,120 (84%) 75 (6%) 142 (11%) 1,337 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
April 20263,050 (83%) 222 (6%) 393 (11%) 3,665 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
Total (this month and the last 12 months)42,244 (82%) 3,408 (7%) 5,712 (11%) 51,364 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 9 seconds46 seconds30 seconds
Friday 24 April1 minute and 31 seconds54 seconds36 seconds
Thursday 23 April1 minute and 26 seconds57 seconds37 seconds
Wednesday 22 April1 minute and 30 seconds49 seconds33 seconds
Tuesday 21 April1 minute and 28 seconds55 seconds34 seconds
Monday 20 April1 minute and 24 seconds54 seconds33 seconds
Sunday 19 April1 minute and 39 seconds1 minute and 7 seconds35 seconds
Saturday 18 April1 minute and 21 seconds58 seconds37 seconds
Average (today and the last 7 days)1 minute and 28 seconds55 seconds35 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
463 users (39%)
4 questions
+ National Insurance number
610 users (51%)
5 questions (with a match)
+ ITT provider
47 users (4%)
5 questions (without a match)
+ ITT provider
75 users (6%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget