Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

845 requests today and the previous 7 days
80% found their TRN
straight away
(676 out of 845)
8% generated a support ticket
after we could not match
(66 out of 845)
12% did not complete their journey

(103 out of 845)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today25 (76%) 3 (9%) 5 (15%) 33 requests
Monday 16 February119 (87%) 7 (5%) 11 (8%) 137 requests
Sunday 15 February56 (78%) 6 (8%) 10 (14%) 72 requests
Saturday 14 February41 (72%) 5 (9%) 11 (19%) 57 requests
Friday 13 February89 (78%) 11 (10%) 14 (12%) 114 requests
Thursday 12 February106 (81%) 8 (6%) 17 (13%) 131 requests
Wednesday 11 February111 (77%) 10 (7%) 23 (16%) 144 requests
Tuesday 10 February129 (82%) 16 (10%) 12 (8%) 157 requests
Total (today and the previous 7 days)676 (80%) 66 (8%) 103 (12%) 845 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
February 20261,736 (81%) 153 (7%) 252 (12%) 2,141 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
Total (this month and the last 12 months)41,559 (82%) 3,349 (7%) 5,553 (11%) 50,461 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 3 seconds41 seconds33 seconds
Monday 16 February1 minute and 23 seconds52 seconds34 seconds
Sunday 15 February1 minute and 21 seconds48 seconds30 seconds
Saturday 14 February1 minute and 52 seconds1 minute and 5 seconds35 seconds
Friday 13 February2 minutes and 45 seconds1 minute and 8 seconds39 seconds
Thursday 12 February2 minutes and 3 seconds54 seconds36 seconds
Wednesday 11 February1 minute and 56 seconds51 seconds32 seconds
Tuesday 10 February1 minute and 26 seconds56 seconds37 seconds
Average (today and the last 7 days)1 minute and 43 seconds56 seconds35 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
253 users (34%)
4 questions
+ National Insurance number
403 users (54%)
5 questions (with a match)
+ ITT provider
20 users (3%)
5 questions (without a match)
+ ITT provider
66 users (9%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget