Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,778 requests today and the previous 7 days
75% found their TRN
straight away
(1,337 out of 1,778)
12% generated a support ticket
after we could not match
(215 out of 1,778)
13% did not complete their journey

(226 out of 1,778)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today65 (77%) 10 (12%) 9 (11%) 84 requests
Wednesday 16 September227 (83%) 24 (9%) 24 (9%) 275 requests
Tuesday 15 September222 (73%) 38 (13%) 43 (14%) 303 requests
Monday 14 September207 (75%) 27 (10%) 41 (15%) 275 requests
Sunday 13 September113 (76%) 14 (9%) 22 (15%) 149 requests
Saturday 12 September69 (78%) 12 (13%) 8 (9%) 89 requests
Friday 11 September183 (79%) 20 (9%) 28 (12%) 231 requests
Thursday 10 September251 (67%) 70 (19%) 51 (14%) 372 requests
Total (today and the previous 7 days)1,337 (75%) 215 (12%) 226 (13%) 1,778 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
September 20263,063 (78%) 389 (10%) 499 (13%) 3,951 requests
August 20262,240 (75%) 306 (10%) 421 (14%) 2,967 requests
July 20264,932 (80%) 476 (8%) 782 (13%) 6,190 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
Total (this month and the last 12 months)46,629 (81%) 4,307 (7%) 6,812 (12%) 57,748 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 58 seconds1 minute and 4 seconds46 seconds
Wednesday 16 September2 minutes1 minute and 6 seconds44 seconds
Tuesday 15 September2 minutes and 3 seconds1 minute and 11 seconds42 seconds
Monday 14 September1 minute and 52 seconds1 minute and 8 seconds43 seconds
Sunday 13 September1 minute and 40 seconds1 minute and 4 seconds46 seconds
Saturday 12 September2 minutes and 13 seconds1 minute and 20 seconds57 seconds
Friday 11 September1 minute and 55 seconds1 minute and 17 seconds50 seconds
Thursday 10 September2 minutes and 15 seconds1 minute and 28 seconds56 seconds
Average (today and the last 7 days)2 minutes1 minute and 15 seconds48 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
354 users (23%)
4 questions
+ National Insurance number
866 users (56%)
5 questions (with a match)
+ ITT provider
117 users (8%)
5 questions (without a match)
+ ITT provider
214 users (14%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget