Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

231 requests today and the previous 7 days
80% found their TRN
straight away
(184 out of 231)
7% generated a support ticket
after we could not match
(16 out of 231)
13% did not complete their journey

(31 out of 231)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today13 (65%) 4 (20%) 3 (15%) 20 requests
Monday 29 December47 (87%) 1 (2%) 6 (11%) 54 requests
Sunday 28 December23 (85%) 3 (11%) 1 (4%) 27 requests
Saturday 27 December19 (86%) 1 (5%) 2 (9%) 22 requests
Friday 26 December14 (67%) 0 (0%) 7 (33%) 21 requests
Thursday 25 December7 (58%) 3 (25%) 2 (17%) 12 requests
Wednesday 24 December26 (87%) 1 (3%) 3 (10%) 30 requests
Tuesday 23 December35 (78%) 3 (7%) 7 (16%) 45 requests
Total (today and the previous 7 days)184 (80%) 16 (7%) 31 (13%) 231 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
December 20252,009 (82%) 187 (8%) 267 (11%) 2,463 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
Total (this month and the last 12 months)42,039 (82%) 3,329 (7%) 5,659 (11%) 51,027 requests
How quickly did users get their TRN (today and the previous 7 days)
Today52 seconds44 seconds31 seconds
Monday 29 December1 minute and 16 seconds58 seconds43 seconds
Sunday 28 December1 minute and 20 seconds56 seconds37 seconds
Saturday 27 December1 minute and 5 seconds49 seconds44 seconds
Friday 26 December1 minute and 10 seconds56 seconds29 seconds
Thursday 25 December5 minutes and 17 seconds1 minute and 17 seconds44 seconds
Wednesday 24 December2 minutes and 55 seconds49 seconds37 seconds
Tuesday 23 December1 minute and 50 seconds52 seconds38 seconds
Average (today and the last 7 days)1 minute and 27 seconds52 seconds40 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
69 users (35%)
4 questions
+ National Insurance number
108 users (54%)
5 questions (with a match)
+ ITT provider
7 users (4%)
5 questions (without a match)
+ ITT provider
16 users (8%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget