Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,455 requests today and the previous 7 days
80% found their TRN
straight away
(1,158 out of 1,455)
7% generated a support ticket
after we could not match
(109 out of 1,455)
13% did not complete their journey

(188 out of 1,455)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today72 (76%) 6 (6%) 17 (18%) 95 requests
Monday 15 September183 (82%) 10 (4%) 30 (13%) 223 requests
Sunday 14 September95 (76%) 10 (8%) 20 (16%) 125 requests
Saturday 13 September57 (75%) 10 (13%) 9 (12%) 76 requests
Friday 12 September131 (81%) 13 (8%) 18 (11%) 162 requests
Thursday 11 September196 (83%) 17 (7%) 24 (10%) 237 requests
Wednesday 10 September211 (81%) 15 (6%) 34 (13%) 260 requests
Tuesday 9 September213 (77%) 28 (10%) 36 (13%) 277 requests
Total (today and the previous 7 days)1,158 (80%) 109 (7%) 188 (13%) 1,455 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
September 20252,553 (81%) 216 (7%) 391 (12%) 3,160 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
November 20242,489 (82%) 183 (6%) 365 (12%) 3,037 requests
October 20244,128 (83%) 316 (6%) 532 (11%) 4,976 requests
September 20243,819 (84%) 257 (6%) 489 (11%) 4,565 requests
Total (this month and the last 12 months)42,304 (83%) 3,120 (6%) 5,503 (11%) 50,927 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 48 seconds1 minute39 seconds
Monday 15 September2 minutes and 2 seconds57 seconds36 seconds
Sunday 14 September1 minute and 29 seconds1 minute and 1 second40 seconds
Saturday 13 September1 minute and 25 seconds1 minute44 seconds
Friday 12 September1 minute and 45 seconds1 minute and 4 seconds37 seconds
Thursday 11 September1 minute and 52 seconds55 seconds35 seconds
Wednesday 10 September1 minute and 48 seconds1 minute and 3 seconds40 seconds
Tuesday 9 September1 minute and 23 seconds56 seconds38 seconds
Average (today and the last 7 days)1 minute and 41 seconds58 seconds38 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
393 users (31%)
4 questions
+ National Insurance number
713 users (56%)
5 questions (with a match)
+ ITT provider
52 users (4%)
5 questions (without a match)
+ ITT provider
109 users (9%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget