Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,040 requests today and the previous 7 days
80% found their TRN
straight away
(837 out of 1,040)
7% generated a support ticket
after we could not match
(73 out of 1,040)
13% did not complete their journey

(130 out of 1,040)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today88 (70%) 16 (13%) 21 (17%) 125 requests
Wednesday 19 November197 (85%) 14 (6%) 21 (9%) 232 requests
Tuesday 18 November123 (81%) 8 (5%) 20 (13%) 151 requests
Monday 17 November117 (79%) 12 (8%) 19 (13%) 148 requests
Sunday 16 November61 (82%) 5 (7%) 8 (11%) 74 requests
Saturday 15 November38 (86%) 1 (2%) 5 (11%) 44 requests
Friday 14 November91 (79%) 6 (5%) 18 (16%) 115 requests
Thursday 13 November122 (81%) 11 (7%) 18 (12%) 151 requests
Total (today and the previous 7 days)837 (80%) 73 (7%) 130 (13%) 1,040 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
November 20252,069 (80%) 190 (7%) 325 (13%) 2,584 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
November 20242,489 (82%) 183 (6%) 365 (12%) 3,037 requests
Total (this month and the last 12 months)41,780 (83%) 3,241 (6%) 5,609 (11%) 50,630 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 30 seconds1 minute and 2 seconds43 seconds
Wednesday 19 November1 minute and 42 seconds58 seconds38 seconds
Tuesday 18 November1 minute and 44 seconds1 minute and 6 seconds40 seconds
Monday 17 November2 minutes and 19 seconds1 minute and 20 seconds41 seconds
Sunday 16 November1 minute and 59 seconds1 minute and 2 seconds40 seconds
Saturday 15 November1 minute and 38 seconds1 minute and 16 seconds44 seconds
Friday 14 November1 minute and 55 seconds1 minute and 2 seconds43 seconds
Thursday 13 November1 minute and 30 seconds58 seconds38 seconds
Average (today and the last 7 days)1 minute and 51 seconds1 minute and 3 seconds40 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
251 users (28%)
4 questions
+ National Insurance number
539 users (59%)
5 questions (with a match)
+ ITT provider
47 users (5%)
5 questions (without a match)
+ ITT provider
73 users (8%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget