Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

10,561 requests today and the previous 7 days
87% found their TRN
straight away
(9,142 out of 10,561)
7% generated a support ticket
after we could not match
(689 out of 10,561)
7% did not complete their journey

(730 out of 10,561)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today1,125 (86%) 94 (7%) 96 (7%) 1,315 requests
Wednesday 11 November2,052 (87%) 148 (6%) 161 (7%) 2,361 requests
Tuesday 10 November2,095 (87%) 143 (6%) 163 (7%) 2,401 requests
Monday 9 November2,125 (87%) 143 (6%) 176 (7%) 2,444 requests
Sunday 8 November1,418 (89%) 84 (5%) 90 (6%) 1,592 requests
Saturday 7 November64 (74%) 19 (22%) 3 (3%) 86 requests
Friday 6 November125 (70%) 32 (18%) 21 (12%) 178 requests
Thursday 5 November138 (75%) 26 (14%) 20 (11%) 184 requests
Total (today and the previous 7 days)9,142 (87%) 689 (7%) 730 (7%) 10,561 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
November 20269,962 (86%) 836 (7%) 848 (7%) 11,646 requests
October 20263,158 (65%) 1,159 (24%) 555 (11%) 4,872 requests
September 20265,282 (77%) 665 (10%) 877 (13%) 6,824 requests
August 20262,240 (75%) 306 (10%) 421 (14%) 2,967 requests
July 20264,932 (80%) 476 (8%) 782 (13%) 6,190 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
Total (this month and the last 12 months)54,061 (80%) 5,858 (9%) 7,400 (11%) 67,319 requests
How quickly did users get their TRN (today and the previous 7 days)
Today2 minutes and 14 seconds1 minute and 23 seconds56 seconds
Wednesday 11 November2 minutes and 5 seconds1 minute and 25 seconds57 seconds
Tuesday 10 November2 minutes and 5 seconds1 minute and 23 seconds58 seconds
Monday 9 November2 minutes and 11 seconds1 minute and 25 seconds57 seconds
Sunday 8 November2 minutes1 minute and 15 seconds50 seconds
Saturday 7 November2 minutes and 9 seconds1 minute and 27 seconds53 seconds
Friday 6 November2 minutes and 3 seconds1 minute and 18 seconds46 seconds
Thursday 5 November1 minute and 59 seconds1 minute and 23 seconds52 seconds
Average (today and the last 7 days)2 minutes and 7 seconds1 minute and 23 seconds56 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
842 users (9%)
4 questions
+ National Insurance number
7,722 users (79%)
5 questions (with a match)
+ ITT provider
578 users (6%)
5 questions (without a match)
+ ITT provider
669 users (7%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget