Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

948 requests today and the previous 7 days
84% found their TRN
straight away
(801 out of 948)
7% generated a support ticket
after we could not match
(63 out of 948)
9% did not complete their journey

(84 out of 948)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today3 (60%) 1 (20%) 1 (20%) 5 requests
Saturday 24 January84 (88%) 5 (5%) 6 (6%) 95 requests
Friday 23 January103 (85%) 9 (7%) 9 (7%) 121 requests
Thursday 22 January128 (83%) 8 (5%) 19 (12%) 155 requests
Wednesday 21 January135 (84%) 12 (7%) 14 (9%) 161 requests
Tuesday 20 January102 (80%) 10 (8%) 15 (12%) 127 requests
Monday 19 January134 (87%) 10 (6%) 10 (6%) 154 requests
Sunday 18 January112 (86%) 8 (6%) 10 (8%) 130 requests
Total (today and the previous 7 days)801 (84%) 63 (7%) 84 (9%) 948 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
January 20262,566 (83%) 210 (7%) 310 (10%) 3,086 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
Total (this month and the last 12 months)42,428 (82%) 3,370 (7%) 5,668 (11%) 51,466 requests
How quickly did users get their TRN (today and the previous 7 days)
Today46 seconds46 seconds24 seconds
Saturday 24 January1 minute and 25 seconds50 seconds36 seconds
Friday 23 January1 minute and 52 seconds50 seconds29 seconds
Thursday 22 January1 minute and 43 seconds49 seconds29 seconds
Wednesday 21 January1 minute and 35 seconds59 seconds40 seconds
Tuesday 20 January1 minute and 32 seconds1 minute and 5 seconds34 seconds
Monday 19 January1 minute and 9 seconds49 seconds35 seconds
Sunday 18 January1 minute and 32 seconds55 seconds42 seconds
Average (today and the last 7 days)1 minute and 29 seconds55 seconds35 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
314 users (36%)
4 questions
+ National Insurance number
454 users (53%)
5 questions (with a match)
+ ITT provider
33 users (4%)
5 questions (without a match)
+ ITT provider
62 users (7%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget