Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

724 requests today and the previous 7 days
76% found their TRN
straight away
(553 out of 724)
8% generated a support ticket
after we could not match
(56 out of 724)
16% did not complete their journey

(115 out of 724)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today0 0 0 0 requests
Sunday 30 November47 (85%) 2 (4%) 6 (11%) 55 requests
Saturday 29 November32 (76%) 3 (7%) 7 (17%) 42 requests
Friday 28 November69 (77%) 9 (10%) 12 (13%) 90 requests
Thursday 27 November102 (71%) 14 (10%) 27 (19%) 143 requests
Wednesday 26 November99 (76%) 10 (8%) 22 (17%) 131 requests
Tuesday 25 November106 (77%) 10 (7%) 22 (16%) 138 requests
Monday 24 November98 (78%) 8 (6%) 19 (15%) 125 requests
Total (today and the previous 7 days)553 (76%) 56 (8%) 115 (16%) 724 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
Total (this month and the last 12 months)40,030 (82%) 3,142 (6%) 5,392 (11%) 48,564 requests
How quickly did users get their TRN (today and the previous 7 days)
Today0 seconds0 seconds0 seconds
Sunday 30 November1 minute and 41 seconds57 seconds39 seconds
Saturday 29 November1 minute and 35 seconds1 minute and 18 seconds36 seconds
Friday 28 November1 minute and 54 seconds1 minute and 13 seconds42 seconds
Thursday 27 November2 minutes and 3 seconds1 minute and 11 seconds51 seconds
Wednesday 26 November1 minute and 56 seconds1 minute and 4 seconds42 seconds
Tuesday 25 November2 minutes and 21 seconds1 minute and 6 seconds38 seconds
Monday 24 November2 minutes and 36 seconds1 minute and 11 seconds41 seconds
Average (today and the last 7 days)2 minutes and 3 seconds1 minute and 10 seconds43 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
154 users (25%)
4 questions
+ National Insurance number
338 users (56%)
5 questions (with a match)
+ ITT provider
61 users (10%)
5 questions (without a match)
+ ITT provider
56 users (9%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget