Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

606 requests today and the previous 7 days
75% found their TRN
straight away
(454 out of 606)
12% generated a support ticket
after we could not match
(72 out of 606)
13% did not complete their journey

(80 out of 606)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today2 (67%) 0 (0%) 1 (33%) 3 requests
Wednesday 19 August82 (77%) 12 (11%) 13 (12%) 107 requests
Tuesday 18 August95 (77%) 9 (7%) 20 (16%) 124 requests
Monday 17 August76 (72%) 19 (18%) 10 (10%) 105 requests
Sunday 16 August31 (72%) 8 (19%) 4 (9%) 43 requests
Saturday 15 August33 (69%) 7 (15%) 8 (17%) 48 requests
Friday 14 August69 (78%) 8 (9%) 12 (13%) 89 requests
Thursday 13 August66 (76%) 9 (10%) 12 (14%) 87 requests
Total (today and the previous 7 days)454 (75%) 72 (12%) 80 (13%) 606 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
August 20261,303 (76%) 185 (11%) 233 (14%) 1,721 requests
July 20264,932 (80%) 476 (8%) 782 (13%) 6,190 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
Total (this month and the last 12 months)44,300 (81%) 4,054 (7%) 6,436 (12%) 54,790 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 3 seconds1 minute and 3 seconds1 minute and 1 second
Wednesday 19 August1 minute and 42 seconds52 seconds37 seconds
Tuesday 18 August1 minute and 42 seconds1 minute and 5 seconds36 seconds
Monday 17 August1 minute and 35 seconds1 minute and 6 seconds44 seconds
Sunday 16 August1 minute and 50 seconds1 minute and 17 seconds49 seconds
Saturday 15 August2 minutes and 1 second59 seconds35 seconds
Friday 14 August1 minute and 18 seconds55 seconds38 seconds
Thursday 13 August1 minute and 18 seconds57 seconds38 seconds
Average (today and the last 7 days)1 minute and 33 seconds1 minute and 2 seconds39 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
162 users (31%)
4 questions
+ National Insurance number
264 users (50%)
5 questions (with a match)
+ ITT provider
28 users (5%)
5 questions (without a match)
+ ITT provider
72 users (14%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget