Performance dashboard
Today and the previous 7 days
706
requests today and the previous 7 days
81%
found their TRN
straight away
(571 out of 706)
straight away
(571 out of 706)
6%
generated a support ticket
after we could not match
(42 out of 706)
after we could not match
(42 out of 706)
13%
did not complete their journey
(93 out of 706)
(93 out of 706)
TRN requests by day
Date | TRN found | No match | Did not finish | Total |
---|---|---|---|---|
Today | 4 (80%) | 0 (0%) | 1 (20%) | 5 requests |
Friday 22 November | 56 (80%) | 3 (4%) | 11 (16%) | 70 requests |
Thursday 21 November | 88 (78%) | 9 (8%) | 16 (14%) | 113 requests |
Wednesday 20 November | 112 (82%) | 11 (8%) | 14 (10%) | 137 requests |
Tuesday 19 November | 95 (78%) | 10 (8%) | 17 (14%) | 122 requests |
Monday 18 November | 109 (84%) | 2 (2%) | 19 (15%) | 130 requests |
Sunday 17 November | 58 (92%) | 1 (2%) | 4 (6%) | 63 requests |
Saturday 16 November | 49 (74%) | 6 (9%) | 11 (17%) | 66 requests |
Total (today and the previous 7 days) | 571 (81%) | 42 (6%) | 93 (13%) | 706 requests |
TRN requests by month
Date | TRN found | No match | Did not finish | Total |
---|---|---|---|---|
November 2024 | 1,954 (82%) | 156 (7%) | 280 (12%) | 2,390 requests |
October 2024 | 4,128 (83%) | 316 (6%) | 532 (11%) | 4,976 requests |
September 2024 | 3,819 (84%) | 257 (6%) | 489 (11%) | 4,565 requests |
August 2024 | 1,573 (78%) | 159 (8%) | 284 (14%) | 2,016 requests |
July 2024 | 3,798 (83%) | 213 (5%) | 574 (13%) | 4,585 requests |
June 2024 | 3,340 (82%) | 215 (5%) | 511 (13%) | 4,066 requests |
May 2024 | 2,881 (81%) | 208 (6%) | 484 (14%) | 3,573 requests |
April 2024 | 2,918 (82%) | 229 (6%) | 420 (12%) | 3,567 requests |
March 2024 | 3,131 (80%) | 275 (7%) | 517 (13%) | 3,923 requests |
February 2024 | 3,488 (82%) | 274 (6%) | 484 (11%) | 4,246 requests |
January 2024 | 5,882 (84%) | 397 (6%) | 749 (11%) | 7,028 requests |
December 2023 | 3,087 (83%) | 195 (5%) | 439 (12%) | 3,721 requests |
November 2023 | 3,355 (80%) | 267 (6%) | 551 (13%) | 4,173 requests |
Total (this month and the last 12 months) | 43,354 (82%) | 3,161 (6%) | 6,314 (12%) | 52,829 requests |
Today | 3 minutes and 21 seconds | 2 minutes and 42 seconds | 53 seconds |
Friday 22 November | 1 minute and 49 seconds | 1 minute and 10 seconds | 32 seconds |
Thursday 21 November | 1 minute and 38 seconds | 1 minute and 9 seconds | 41 seconds |
Wednesday 20 November | 1 minute and 51 seconds | 56 seconds | 36 seconds |
Tuesday 19 November | 1 minute and 50 seconds | 1 minute and 10 seconds | 36 seconds |
Monday 18 November | 1 minute and 50 seconds | 1 minute and 3 seconds | 42 seconds |
Sunday 17 November | 1 minute and 31 seconds | 54 seconds | 36 seconds |
Saturday 16 November | 1 minute and 37 seconds | 56 seconds | 36 seconds |
Average (today and the last 7 days) | 1 minute and 48 seconds | 1 minute and 3 seconds | 38 seconds |
---|
Number of questions asked | Number of users |
---|---|
3 questions Email address, name and date of birth | 167 users (27%) |
4 questions + National Insurance number | 346 users (56%) |
5 questions (with a match) + ITT provider | 58 users (9%) |
5 questions (without a match) + ITT provider | 42 users (7%) |
About this service
This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.
Visit this service
Find a lost teacher reference number (TRN)
Ministerial department:
Department for Education
User:
Individuals
Service costs paid by:
Department budget