Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,201 requests today and the previous 7 days
84% found their TRN
straight away
(1,003 out of 1,201)
6% generated a support ticket
after we could not match
(73 out of 1,201)
10% did not complete their journey

(125 out of 1,201)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today3 (100%) 0 (0%) 0 (0%) 3 requests
Wednesday 15 April170 (80%) 16 (8%) 26 (12%) 212 requests
Tuesday 14 April173 (84%) 7 (3%) 27 (13%) 207 requests
Monday 13 April174 (84%) 15 (7%) 17 (8%) 206 requests
Sunday 12 April139 (83%) 10 (6%) 19 (11%) 168 requests
Saturday 11 April84 (89%) 4 (4%) 6 (6%) 94 requests
Friday 10 April135 (87%) 12 (8%) 9 (6%) 156 requests
Thursday 9 April125 (81%) 9 (6%) 21 (14%) 155 requests
Total (today and the previous 7 days)1,003 (84%) 73 (6%) 125 (10%) 1,201 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
April 20261,654 (83%) 134 (7%) 216 (11%) 2,004 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
Total (this month and the last 12 months)40,848 (82%) 3,320 (7%) 5,535 (11%) 49,703 requests
How quickly did users get their TRN (today and the previous 7 days)
Today42 seconds42 seconds37 seconds
Wednesday 15 April1 minute and 27 seconds49 seconds34 seconds
Tuesday 14 April1 minute and 32 seconds58 seconds36 seconds
Monday 13 April1 minute and 26 seconds59 seconds35 seconds
Sunday 12 April1 minute and 18 seconds51 seconds29 seconds
Saturday 11 April1 minute and 8 seconds51 seconds32 seconds
Friday 10 April1 minute and 37 seconds1 minute and 2 seconds34 seconds
Thursday 9 April1 minute and 22 seconds55 seconds37 seconds
Average (today and the last 7 days)1 minute and 28 seconds55 seconds35 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
437 users (41%)
4 questions
+ National Insurance number
520 users (48%)
5 questions (with a match)
+ ITT provider
46 users (4%)
5 questions (without a match)
+ ITT provider
73 users (7%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget