Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,066 requests today and the previous 7 days
83% found their TRN
straight away
(884 out of 1,066)
7% generated a support ticket
after we could not match
(76 out of 1,066)
10% did not complete their journey

(106 out of 1,066)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today95 (87%) 5 (5%) 9 (8%) 109 requests
Tuesday 31 March113 (81%) 8 (6%) 18 (13%) 139 requests
Monday 30 March149 (85%) 14 (8%) 13 (7%) 176 requests
Sunday 29 March80 (78%) 10 (10%) 12 (12%) 102 requests
Saturday 28 March76 (93%) 2 (2%) 4 (5%) 82 requests
Friday 27 March105 (78%) 16 (12%) 14 (10%) 135 requests
Thursday 26 March132 (83%) 9 (6%) 18 (11%) 159 requests
Wednesday 25 March134 (82%) 12 (7%) 18 (11%) 164 requests
Total (today and the previous 7 days)884 (83%) 76 (7%) 106 (10%) 1,066 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
April 202695 (87%) 5 (5%) 9 (8%) 109 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
Total (this month and the last 12 months)39,289 (82%) 3,191 (7%) 5,328 (11%) 47,808 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 34 seconds1 minute and 6 seconds40 seconds
Tuesday 31 March1 minute and 25 seconds58 seconds36 seconds
Monday 30 March1 minute and 17 seconds49 seconds35 seconds
Sunday 29 March1 minute and 21 seconds59 seconds35 seconds
Saturday 28 March1 minute and 35 seconds56 seconds35 seconds
Friday 27 March2 minutes and 34 seconds1 minute and 4 seconds40 seconds
Thursday 26 March1 minute and 41 seconds58 seconds35 seconds
Wednesday 25 March1 minute and 23 seconds52 seconds34 seconds
Average (today and the last 7 days)1 minute and 27 seconds58 seconds36 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
378 users (39%)
4 questions
+ National Insurance number
467 users (49%)
5 questions (with a match)
+ ITT provider
39 users (4%)
5 questions (without a match)
+ ITT provider
76 users (8%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget