Performance dashboard
Today and the previous 7 days
990
requests today and the previous 7 days
82%
found their TRN
straight away
(814 out of 990)
straight away
(814 out of 990)
7%
generated a support ticket
after we could not match
(65 out of 990)
after we could not match
(65 out of 990)
11%
did not complete their journey
(111 out of 990)
(111 out of 990)
TRN requests by day
Date | TRN found | No match | Did not finish | Total |
---|---|---|---|---|
Today | 1 (50%) | 1 (50%) | 0 (0%) | 2 requests |
Friday 17 May | 93 (82%) | 5 (4%) | 16 (14%) | 114 requests |
Thursday 16 May | 158 (84%) | 10 (5%) | 19 (10%) | 187 requests |
Wednesday 15 May | 120 (85%) | 11 (8%) | 11 (8%) | 142 requests |
Tuesday 14 May | 150 (82%) | 14 (8%) | 20 (11%) | 184 requests |
Monday 13 May | 136 (78%) | 15 (9%) | 23 (13%) | 174 requests |
Sunday 12 May | 101 (84%) | 6 (5%) | 13 (11%) | 120 requests |
Saturday 11 May | 55 (82%) | 3 (4%) | 9 (13%) | 67 requests |
Total (today and the previous 7 days) | 814 (82%) | 65 (7%) | 111 (11%) | 990 requests |
TRN requests by month
Date | TRN found | No match | Did not finish | Total |
---|---|---|---|---|
May 2024 | 1,856 (82%) | 127 (6%) | 285 (13%) | 2,268 requests |
April 2024 | 2,918 (82%) | 229 (6%) | 420 (12%) | 3,567 requests |
March 2024 | 3,131 (80%) | 275 (7%) | 517 (13%) | 3,923 requests |
February 2024 | 3,488 (82%) | 274 (6%) | 484 (11%) | 4,246 requests |
January 2024 | 5,882 (84%) | 397 (6%) | 749 (11%) | 7,028 requests |
December 2023 | 3,087 (83%) | 195 (5%) | 439 (12%) | 3,721 requests |
November 2023 | 3,355 (80%) | 267 (6%) | 551 (13%) | 4,173 requests |
October 2023 | 4,835 (82%) | 414 (7%) | 680 (11%) | 5,929 requests |
September 2023 | 6,712 (83%) | 448 (6%) | 882 (11%) | 8,042 requests |
August 2023 | 2,579 (79%) | 230 (7%) | 445 (14%) | 3,254 requests |
July 2023 | 5,151 (83%) | 320 (5%) | 720 (12%) | 6,191 requests |
June 2023 | 4,264 (81%) | 364 (7%) | 611 (12%) | 5,239 requests |
May 2023 | 4,944 (85%) | 294 (5%) | 573 (10%) | 5,811 requests |
Total (this month and the last 12 months) | 52,202 (82%) | 3,834 (6%) | 7,356 (12%) | 63,392 requests |
Today | 23 seconds | 23 seconds | 23 seconds |
Friday 17 May | 1 minute and 36 seconds | 1 minute and 3 seconds | 41 seconds |
Thursday 16 May | 1 minute and 25 seconds | 52 seconds | 37 seconds |
Wednesday 15 May | 1 minute and 27 seconds | 52 seconds | 34 seconds |
Tuesday 14 May | 1 minute and 50 seconds | 1 minute and 7 seconds | 42 seconds |
Monday 13 May | 1 minute and 38 seconds | 1 minute and 3 seconds | 36 seconds |
Sunday 12 May | 1 minute and 34 seconds | 1 minute and 1 second | 41 seconds |
Saturday 11 May | 2 minutes and 1 second | 59 seconds | 40 seconds |
Average (today and the last 7 days) | 1 minute and 36 seconds | 59 seconds | 38 seconds |
---|
Number of questions asked | Number of users |
---|---|
3 questions Email address, name and date of birth | 217 users (25%) |
4 questions + National Insurance number | 518 users (59%) |
5 questions (with a match) + ITT provider | 79 users (9%) |
5 questions (without a match) + ITT provider | 65 users (7%) |
About this service
This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.
Visit this service
Find a lost teacher reference number (TRN)
Ministerial department:
Department for Education
User:
Individuals
Service costs paid by:
Department budget