Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

990 requests today and the previous 7 days
82% found their TRN
straight away
(814 out of 990)
7% generated a support ticket
after we could not match
(65 out of 990)
11% did not complete their journey

(111 out of 990)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today1 (50%) 1 (50%) 0 (0%) 2 requests
Friday 17 May93 (82%) 5 (4%) 16 (14%) 114 requests
Thursday 16 May158 (84%) 10 (5%) 19 (10%) 187 requests
Wednesday 15 May120 (85%) 11 (8%) 11 (8%) 142 requests
Tuesday 14 May150 (82%) 14 (8%) 20 (11%) 184 requests
Monday 13 May136 (78%) 15 (9%) 23 (13%) 174 requests
Sunday 12 May101 (84%) 6 (5%) 13 (11%) 120 requests
Saturday 11 May55 (82%) 3 (4%) 9 (13%) 67 requests
Total (today and the previous 7 days)814 (82%) 65 (7%) 111 (11%) 990 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
May 20241,856 (82%) 127 (6%) 285 (13%) 2,268 requests
April 20242,918 (82%) 229 (6%) 420 (12%) 3,567 requests
March 20243,131 (80%) 275 (7%) 517 (13%) 3,923 requests
February 20243,488 (82%) 274 (6%) 484 (11%) 4,246 requests
January 20245,882 (84%) 397 (6%) 749 (11%) 7,028 requests
December 20233,087 (83%) 195 (5%) 439 (12%) 3,721 requests
November 20233,355 (80%) 267 (6%) 551 (13%) 4,173 requests
October 20234,835 (82%) 414 (7%) 680 (11%) 5,929 requests
September 20236,712 (83%) 448 (6%) 882 (11%) 8,042 requests
August 20232,579 (79%) 230 (7%) 445 (14%) 3,254 requests
July 20235,151 (83%) 320 (5%) 720 (12%) 6,191 requests
June 20234,264 (81%) 364 (7%) 611 (12%) 5,239 requests
May 20234,944 (85%) 294 (5%) 573 (10%) 5,811 requests
Total (this month and the last 12 months)52,202 (82%) 3,834 (6%) 7,356 (12%) 63,392 requests
How quickly did users get their TRN (today and the previous 7 days)
Today23 seconds23 seconds23 seconds
Friday 17 May1 minute and 36 seconds1 minute and 3 seconds41 seconds
Thursday 16 May1 minute and 25 seconds52 seconds37 seconds
Wednesday 15 May1 minute and 27 seconds52 seconds34 seconds
Tuesday 14 May1 minute and 50 seconds1 minute and 7 seconds42 seconds
Monday 13 May1 minute and 38 seconds1 minute and 3 seconds36 seconds
Sunday 12 May1 minute and 34 seconds1 minute and 1 second41 seconds
Saturday 11 May2 minutes and 1 second59 seconds40 seconds
Average (today and the last 7 days)1 minute and 36 seconds59 seconds38 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
217 users (25%)
4 questions
+ National Insurance number
518 users (59%)
5 questions (with a match)
+ ITT provider
79 users (9%)
5 questions (without a match)
+ ITT provider
65 users (7%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget