Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

895 requests today and the previous 7 days
80% found their TRN
straight away
(712 out of 895)
7% generated a support ticket
after we could not match
(62 out of 895)
14% did not complete their journey

(121 out of 895)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today3 (75%) 0 (0%) 1 (25%) 4 requests
Monday 17 November117 (79%) 12 (8%) 19 (13%) 148 requests
Sunday 16 November61 (82%) 5 (7%) 8 (11%) 74 requests
Saturday 15 November38 (86%) 1 (2%) 5 (11%) 44 requests
Friday 14 November91 (79%) 6 (5%) 18 (16%) 115 requests
Thursday 13 November122 (81%) 11 (7%) 18 (12%) 151 requests
Wednesday 12 November153 (77%) 15 (8%) 31 (16%) 199 requests
Tuesday 11 November127 (79%) 12 (8%) 21 (13%) 160 requests
Total (today and the previous 7 days)712 (80%) 62 (7%) 121 (14%) 895 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
November 20251,664 (80%) 152 (7%) 264 (13%) 2,080 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
November 20242,489 (82%) 183 (6%) 365 (12%) 3,037 requests
Total (this month and the last 12 months)41,375 (83%) 3,203 (6%) 5,548 (11%) 50,126 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 13 seconds1 minute and 13 seconds1 minute and 6 seconds
Monday 17 November2 minutes and 3 seconds1 minute and 7 seconds39 seconds
Sunday 16 November1 minute and 56 seconds1 minute and 1 second40 seconds
Saturday 15 November1 minute and 38 seconds1 minute and 16 seconds44 seconds
Friday 14 November1 minute and 55 seconds1 minute and 2 seconds43 seconds
Thursday 13 November1 minute and 30 seconds58 seconds38 seconds
Wednesday 12 November2 minutes and 7 seconds1 minute and 8 seconds36 seconds
Tuesday 11 November1 minute and 45 seconds1 minute and 5 seconds39 seconds
Average (today and the last 7 days)1 minute and 55 seconds1 minute and 4 seconds40 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
199 users (26%)
4 questions
+ National Insurance number
476 users (61%)
5 questions (with a match)
+ ITT provider
37 users (5%)
5 questions (without a match)
+ ITT provider
62 users (8%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget