Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,224 requests today and the previous 7 days
78% found their TRN
straight away
(955 out of 1,224)
8% generated a support ticket
after we could not match
(102 out of 1,224)
14% did not complete their journey

(167 out of 1,224)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today0 0 0 0 requests
Wednesday 22 July116 (74%) 17 (11%) 24 (15%) 157 requests
Tuesday 21 July155 (76%) 18 (9%) 32 (16%) 205 requests
Monday 20 July153 (74%) 23 (11%) 30 (15%) 206 requests
Sunday 19 July64 (82%) 6 (8%) 8 (10%) 78 requests
Saturday 18 July73 (81%) 7 (8%) 10 (11%) 90 requests
Friday 17 July175 (83%) 11 (5%) 25 (12%) 211 requests
Thursday 16 July219 (79%) 20 (7%) 38 (14%) 277 requests
Total (today and the previous 7 days)955 (78%) 102 (8%) 167 (14%) 1,224 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
July 20264,253 (80%) 376 (7%) 663 (13%) 5,292 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
Total (this month and the last 12 months)45,699 (81%) 3,977 (7%) 6,569 (12%) 56,245 requests
How quickly did users get their TRN (today and the previous 7 days)
Today0 seconds0 seconds0 seconds
Wednesday 22 July1 minute and 59 seconds1 minute and 14 seconds38 seconds
Tuesday 21 July1 minute and 43 seconds58 seconds38 seconds
Monday 20 July1 minute and 48 seconds55 seconds32 seconds
Sunday 19 July1 minute and 26 seconds53 seconds34 seconds
Saturday 18 July1 minute and 37 seconds1 minute and 8 seconds42 seconds
Friday 17 July2 minutes and 9 seconds1 minute and 1 second35 seconds
Thursday 16 July1 minute and 45 seconds1 minute and 5 seconds41 seconds
Average (today and the last 7 days)1 minute and 49 seconds1 minute and 2 seconds37 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
410 users (39%)
4 questions
+ National Insurance number
489 users (46%)
5 questions (with a match)
+ ITT provider
57 users (5%)
5 questions (without a match)
+ ITT provider
102 users (10%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget