Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

711 requests today and the previous 7 days
77% found their TRN
straight away
(544 out of 711)
11% generated a support ticket
after we could not match
(79 out of 711)
12% did not complete their journey

(88 out of 711)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today0 0 0 0 requests
Wednesday 29 July90 (69%) 14 (11%) 26 (20%) 130 requests
Tuesday 28 July67 (72%) 14 (15%) 12 (13%) 93 requests
Monday 27 July102 (78%) 16 (12%) 13 (10%) 131 requests
Sunday 26 July56 (84%) 7 (10%) 4 (6%) 67 requests
Saturday 25 July44 (71%) 6 (10%) 12 (19%) 62 requests
Friday 24 July71 (81%) 9 (10%) 8 (9%) 88 requests
Thursday 23 July114 (81%) 13 (9%) 13 (9%) 140 requests
Total (today and the previous 7 days)544 (77%) 79 (11%) 88 (12%) 711 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
July 20264,797 (80%) 455 (8%) 751 (13%) 6,003 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
Total (this month and the last 12 months)46,243 (81%) 4,056 (7%) 6,657 (12%) 56,956 requests
How quickly did users get their TRN (today and the previous 7 days)
Today0 seconds0 seconds0 seconds
Wednesday 29 July1 minute and 32 seconds1 minute and 4 seconds41 seconds
Tuesday 28 July1 minute and 7 seconds46 seconds30 seconds
Monday 27 July1 minute and 12 seconds44 seconds29 seconds
Sunday 26 July1 minute and 21 seconds59 seconds34 seconds
Saturday 25 July1 minute and 2 seconds38 seconds25 seconds
Friday 24 July1 minute and 49 seconds56 seconds29 seconds
Thursday 23 July1 minute and 56 seconds1 minute and 3 seconds38 seconds
Average (today and the last 7 days)1 minute and 28 seconds55 seconds33 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
261 users (42%)
4 questions
+ National Insurance number
253 users (41%)
5 questions (with a match)
+ ITT provider
30 users (5%)
5 questions (without a match)
+ ITT provider
79 users (13%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget