Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,425 requests today and the previous 7 days
84% found their TRN
straight away
(1,194 out of 1,425)
6% generated a support ticket
after we could not match
(83 out of 1,425)
10% did not complete their journey

(148 out of 1,425)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today154 (80%) 15 (8%) 24 (12%) 193 requests
Tuesday 28 April212 (83%) 16 (6%) 28 (11%) 256 requests
Monday 27 April185 (86%) 9 (4%) 20 (9%) 214 requests
Sunday 26 April121 (84%) 8 (6%) 15 (10%) 144 requests
Saturday 25 April80 (83%) 3 (3%) 13 (14%) 96 requests
Friday 24 April106 (86%) 10 (8%) 7 (6%) 123 requests
Thursday 23 April150 (84%) 4 (2%) 24 (13%) 178 requests
Wednesday 22 April186 (84%) 18 (8%) 17 (8%) 221 requests
Total (today and the previous 7 days)1,194 (84%) 83 (6%) 148 (10%) 1,425 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
April 20263,737 (83%) 270 (6%) 483 (11%) 4,490 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
Total (this month and the last 12 months)42,931 (82%) 3,456 (7%) 5,802 (11%) 52,189 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 42 seconds1 minute and 5 seconds36 seconds
Tuesday 28 April1 minute and 31 seconds54 seconds38 seconds
Monday 27 April1 minute and 45 seconds59 seconds37 seconds
Sunday 26 April1 minute and 5 seconds49 seconds32 seconds
Saturday 25 April1 minute and 9 seconds44 seconds30 seconds
Friday 24 April1 minute and 31 seconds55 seconds36 seconds
Thursday 23 April1 minute and 26 seconds57 seconds37 seconds
Wednesday 22 April1 minute and 32 seconds50 seconds34 seconds
Average (today and the last 7 days)1 minute and 29 seconds54 seconds35 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
476 users (37%)
4 questions
+ National Insurance number
662 users (52%)
5 questions (with a match)
+ ITT provider
56 users (4%)
5 questions (without a match)
+ ITT provider
83 users (6%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget