Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

1,267 requests today and the previous 7 days
85% found their TRN
straight away
(1,082 out of 1,267)
5% generated a support ticket
after we could not match
(68 out of 1,267)
9% did not complete their journey

(117 out of 1,267)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today22 (79%) 2 (7%) 4 (14%) 28 requests
Friday 28 March115 (81%) 9 (6%) 18 (13%) 142 requests
Thursday 27 March155 (85%) 9 (5%) 18 (10%) 182 requests
Wednesday 26 March165 (84%) 11 (6%) 20 (10%) 196 requests
Tuesday 25 March176 (85%) 13 (6%) 19 (9%) 208 requests
Monday 24 March217 (89%) 11 (4%) 17 (7%) 245 requests
Sunday 23 March147 (90%) 5 (3%) 12 (7%) 164 requests
Saturday 22 March85 (83%) 8 (8%) 9 (9%) 102 requests
Total (today and the previous 7 days)1,082 (85%) 68 (5%) 117 (9%) 1,267 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
March 20254,217 (85%) 293 (6%) 473 (9%) 4,983 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
December 20242,231 (82%) 172 (6%) 308 (11%) 2,711 requests
November 20242,489 (82%) 183 (6%) 365 (12%) 3,037 requests
October 20244,128 (83%) 316 (6%) 532 (11%) 4,976 requests
September 20243,819 (84%) 257 (6%) 489 (11%) 4,565 requests
August 20241,573 (78%) 159 (8%) 284 (14%) 2,016 requests
July 20243,798 (83%) 213 (5%) 574 (13%) 4,585 requests
June 20243,340 (82%) 215 (5%) 511 (13%) 4,066 requests
May 20242,881 (81%) 208 (6%) 484 (14%) 3,573 requests
April 20242,918 (82%) 229 (6%) 420 (12%) 3,567 requests
March 20243,131 (80%) 275 (7%) 517 (13%) 3,923 requests
Total (this month and the last 12 months)41,947 (82%) 3,066 (6%) 5,862 (12%) 50,875 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 8 seconds1 minute and 2 seconds41 seconds
Friday 28 March1 minute and 46 seconds55 seconds34 seconds
Thursday 27 March1 minute and 31 seconds56 seconds33 seconds
Wednesday 26 March1 minute and 19 seconds49 seconds33 seconds
Tuesday 25 March1 minute and 35 seconds59 seconds37 seconds
Monday 24 March1 minute and 29 seconds53 seconds33 seconds
Sunday 23 March1 minute and 54 seconds50 seconds31 seconds
Saturday 22 March1 minute and 25 seconds52 seconds33 seconds
Average (today and the last 7 days)1 minute and 29 seconds54 seconds34 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
427 users (37%)
4 questions
+ National Insurance number
572 users (50%)
5 questions (with a match)
+ ITT provider
83 users (7%)
5 questions (without a match)
+ ITT provider
68 users (6%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget