Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

859 requests today and the previous 7 days
33% found their TRN
straight away
(281 out of 859)
57% generated a support ticket
after we could not match
(488 out of 859)
10% did not complete their journey

(90 out of 859)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today6 (9%) 56 (82%) 6 (9%) 68 requests
Wednesday 28 October18 (16%) 86 (75%) 10 (9%) 114 requests
Tuesday 27 October7 (7%) 79 (84%) 8 (9%) 94 requests
Monday 26 October17 (17%) 73 (71%) 13 (13%) 103 requests
Sunday 25 October11 (16%) 48 (69%) 11 (16%) 70 requests
Saturday 24 October13 (14%) 67 (74%) 10 (11%) 90 requests
Friday 23 October72 (50%) 54 (38%) 17 (12%) 143 requests
Thursday 22 October137 (77%) 25 (14%) 15 (8%) 177 requests
Total (today and the previous 7 days)281 (33%) 488 (57%) 90 (10%) 859 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
October 20263,112 (66%) 1,045 (22%) 540 (11%) 4,697 requests
September 20265,282 (77%) 665 (10%) 877 (13%) 6,824 requests
August 20262,240 (75%) 306 (10%) 421 (14%) 2,967 requests
July 20264,932 (80%) 476 (8%) 782 (13%) 6,190 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
Total (this month and the last 12 months)47,441 (79%) 5,219 (9%) 7,031 (12%) 59,691 requests
How quickly did users get their TRN (today and the previous 7 days)
Today1 minute and 48 seconds1 minute and 43 seconds1 minute and 6 seconds
Wednesday 28 October3 minutes and 16 seconds1 minute and 10 seconds43 seconds
Tuesday 27 October7 minutes and 22 seconds2 minutes and 20 seconds1 minute and 15 seconds
Monday 26 October2 minutes and 29 seconds1 minute and 43 seconds51 seconds
Sunday 25 October3 minutes and 1 second1 minute and 44 seconds1 minute and 21 seconds
Saturday 24 October3 minutes and 21 seconds1 minute and 54 seconds1 minute and 11 seconds
Friday 23 October2 minutes and 12 seconds1 minute and 27 seconds57 seconds
Thursday 22 October1 minute and 42 seconds1 minute and 19 seconds48 seconds
Average (today and the last 7 days)2 minutes and 8 seconds1 minute and 28 seconds54 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
52 users (7%)
4 questions
+ National Insurance number
174 users (23%)
5 questions (with a match)
+ ITT provider
55 users (7%)
5 questions (without a match)
+ ITT provider
488 users (63%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget