Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

959 requests today and the previous 7 days
81% found their TRN
straight away
(779 out of 959)
8% generated a support ticket
after we could not match
(73 out of 959)
11% did not complete their journey

(107 out of 959)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today1 (50%) 1 (50%) 0 (0%) 2 requests
Tuesday 13 January142 (84%) 11 (6%) 17 (10%) 170 requests
Monday 12 January107 (78%) 13 (9%) 18 (13%) 138 requests
Sunday 11 January91 (87%) 7 (7%) 7 (7%) 105 requests
Saturday 10 January55 (82%) 4 (6%) 8 (12%) 67 requests
Friday 9 January101 (78%) 9 (7%) 19 (15%) 129 requests
Thursday 8 January121 (77%) 14 (9%) 22 (14%) 157 requests
Wednesday 7 January161 (84%) 14 (7%) 16 (8%) 191 requests
Total (today and the previous 7 days)779 (81%) 73 (8%) 107 (11%) 959 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
January 20261,359 (83%) 116 (7%) 158 (10%) 1,633 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
January 20253,518 (83%) 257 (6%) 486 (11%) 4,261 requests
Total (this month and the last 12 months)41,221 (82%) 3,276 (7%) 5,516 (11%) 50,013 requests
How quickly did users get their TRN (today and the previous 7 days)
Today30 seconds30 seconds30 seconds
Tuesday 13 January1 minute and 9 seconds48 seconds35 seconds
Monday 12 January1 minute and 40 seconds56 seconds40 seconds
Sunday 11 January1 minute and 48 seconds1 minute34 seconds
Saturday 10 January4 minutes and 1 second51 seconds36 seconds
Friday 9 January2 minutes and 11 seconds1 minute38 seconds
Thursday 8 January1 minute and 43 seconds1 minute and 1 second40 seconds
Wednesday 7 January1 minute and 38 seconds1 minute43 seconds
Average (today and the last 7 days)1 minute and 43 seconds58 seconds39 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
272 users (32%)
4 questions
+ National Insurance number
479 users (56%)
5 questions (with a match)
+ ITT provider
28 users (3%)
5 questions (without a match)
+ ITT provider
73 users (9%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget