Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

706 requests today and the previous 7 days
81% found their TRN
straight away
(571 out of 706)
6% generated a support ticket
after we could not match
(42 out of 706)
13% did not complete their journey

(93 out of 706)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today4 (80%) 0 (0%) 1 (20%) 5 requests
Friday 22 November56 (80%) 3 (4%) 11 (16%) 70 requests
Thursday 21 November88 (78%) 9 (8%) 16 (14%) 113 requests
Wednesday 20 November112 (82%) 11 (8%) 14 (10%) 137 requests
Tuesday 19 November95 (78%) 10 (8%) 17 (14%) 122 requests
Monday 18 November109 (84%) 2 (2%) 19 (15%) 130 requests
Sunday 17 November58 (92%) 1 (2%) 4 (6%) 63 requests
Saturday 16 November49 (74%) 6 (9%) 11 (17%) 66 requests
Total (today and the previous 7 days)571 (81%) 42 (6%) 93 (13%) 706 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
November 20241,954 (82%) 156 (7%) 280 (12%) 2,390 requests
October 20244,128 (83%) 316 (6%) 532 (11%) 4,976 requests
September 20243,819 (84%) 257 (6%) 489 (11%) 4,565 requests
August 20241,573 (78%) 159 (8%) 284 (14%) 2,016 requests
July 20243,798 (83%) 213 (5%) 574 (13%) 4,585 requests
June 20243,340 (82%) 215 (5%) 511 (13%) 4,066 requests
May 20242,881 (81%) 208 (6%) 484 (14%) 3,573 requests
April 20242,918 (82%) 229 (6%) 420 (12%) 3,567 requests
March 20243,131 (80%) 275 (7%) 517 (13%) 3,923 requests
February 20243,488 (82%) 274 (6%) 484 (11%) 4,246 requests
January 20245,882 (84%) 397 (6%) 749 (11%) 7,028 requests
December 20233,087 (83%) 195 (5%) 439 (12%) 3,721 requests
November 20233,355 (80%) 267 (6%) 551 (13%) 4,173 requests
Total (this month and the last 12 months)43,354 (82%) 3,161 (6%) 6,314 (12%) 52,829 requests
How quickly did users get their TRN (today and the previous 7 days)
Today3 minutes and 21 seconds2 minutes and 42 seconds53 seconds
Friday 22 November1 minute and 49 seconds1 minute and 10 seconds32 seconds
Thursday 21 November1 minute and 38 seconds1 minute and 9 seconds41 seconds
Wednesday 20 November1 minute and 51 seconds56 seconds36 seconds
Tuesday 19 November1 minute and 50 seconds1 minute and 10 seconds36 seconds
Monday 18 November1 minute and 50 seconds1 minute and 3 seconds42 seconds
Sunday 17 November1 minute and 31 seconds54 seconds36 seconds
Saturday 16 November1 minute and 37 seconds56 seconds36 seconds
Average (today and the last 7 days)1 minute and 48 seconds1 minute and 3 seconds38 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
167 users (27%)
4 questions
+ National Insurance number
346 users (56%)
5 questions (with a match)
+ ITT provider
58 users (9%)
5 questions (without a match)
+ ITT provider
42 users (7%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget