Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

952 requests today and the previous 7 days
80% found their TRN
straight away
(764 out of 952)
7% generated a support ticket
after we could not match
(70 out of 952)
12% did not complete their journey

(118 out of 952)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today27 (77%) 3 (9%) 5 (14%) 35 requests
Friday 13 February89 (78%) 11 (10%) 14 (12%) 114 requests
Thursday 12 February106 (81%) 8 (6%) 17 (13%) 131 requests
Wednesday 11 February111 (77%) 10 (7%) 23 (16%) 144 requests
Tuesday 10 February129 (82%) 16 (10%) 12 (8%) 157 requests
Monday 9 February133 (83%) 10 (6%) 18 (11%) 161 requests
Sunday 8 February100 (84%) 4 (3%) 15 (13%) 119 requests
Saturday 7 February69 (76%) 8 (9%) 14 (15%) 91 requests
Total (today and the previous 7 days)764 (80%) 70 (7%) 118 (12%) 952 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
February 20261,522 (81%) 135 (7%) 220 (12%) 1,877 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
July 20253,381 (83%) 208 (5%) 485 (12%) 4,074 requests
June 20253,408 (84%) 212 (5%) 416 (10%) 4,036 requests
May 20253,290 (84%) 217 (6%) 411 (10%) 3,918 requests
April 20253,415 (85%) 227 (6%) 380 (9%) 4,022 requests
March 20254,497 (85%) 309 (6%) 510 (10%) 5,316 requests
February 20253,904 (85%) 289 (6%) 419 (9%) 4,612 requests
Total (this month and the last 12 months)41,345 (82%) 3,331 (7%) 5,521 (11%) 50,197 requests
How quickly did users get their TRN (today and the previous 7 days)
Today2 minutes and 6 seconds1 minute and 6 seconds49 seconds
Friday 13 February2 minutes and 13 seconds1 minute and 6 seconds38 seconds
Thursday 12 February1 minute and 42 seconds54 seconds36 seconds
Wednesday 11 February1 minute and 56 seconds51 seconds32 seconds
Tuesday 10 February1 minute and 26 seconds56 seconds37 seconds
Monday 9 February1 minute and 22 seconds45 seconds33 seconds
Sunday 8 February1 minute and 49 seconds52 seconds32 seconds
Saturday 7 February1 minute and 31 seconds51 seconds31 seconds
Average (today and the last 7 days)1 minute and 37 seconds54 seconds35 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
294 users (35%)
4 questions
+ National Insurance number
443 users (53%)
5 questions (with a match)
+ ITT provider
27 users (3%)
5 questions (without a match)
+ ITT provider
70 users (8%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget