Find a lost teacher reference number (TRN) Performance dashboard

Today and the previous 7 days

771 requests today and the previous 7 days
74% found their TRN
straight away
(567 out of 771)
12% generated a support ticket
after we could not match
(90 out of 771)
15% did not complete their journey

(114 out of 771)

TRN requests by day

DateTRN foundNo matchDid not finishTotal
Today6 (100%) 0 (0%) 0 (0%) 6 requests
Wednesday 26 August105 (70%) 19 (13%) 26 (17%) 150 requests
Tuesday 25 August88 (69%) 23 (18%) 17 (13%) 128 requests
Monday 24 August116 (78%) 13 (9%) 20 (13%) 149 requests
Sunday 23 August52 (78%) 5 (7%) 10 (15%) 67 requests
Saturday 22 August39 (74%) 7 (13%) 7 (13%) 53 requests
Friday 21 August77 (77%) 10 (10%) 13 (13%) 100 requests
Thursday 20 August84 (71%) 13 (11%) 21 (18%) 118 requests
Total (today and the previous 7 days)567 (74%) 90 (12%) 114 (15%) 771 requests

TRN requests by month

DateTRN foundNo matchDid not finishTotal
August 20261,868 (75%) 275 (11%) 346 (14%) 2,489 requests
July 20264,932 (80%) 476 (8%) 782 (13%) 6,190 requests
June 20264,658 (79%) 465 (8%) 740 (13%) 5,863 requests
May 20263,754 (82%) 315 (7%) 530 (12%) 4,599 requests
April 20263,953 (83%) 291 (6%) 524 (11%) 4,768 requests
March 20264,518 (84%) 323 (6%) 506 (9%) 5,347 requests
February 20263,254 (82%) 265 (7%) 441 (11%) 3,960 requests
January 20263,479 (83%) 293 (7%) 429 (10%) 4,201 requests
December 20252,063 (82%) 190 (8%) 274 (11%) 2,527 requests
November 20252,808 (79%) 274 (8%) 473 (13%) 3,555 requests
October 20253,388 (81%) 311 (7%) 494 (12%) 4,193 requests
September 20254,519 (80%) 409 (7%) 699 (12%) 5,627 requests
August 20251,671 (75%) 257 (11%) 311 (14%) 2,239 requests
Total (this month and the last 12 months)44,865 (81%) 4,144 (7%) 6,549 (12%) 55,558 requests
How quickly did users get their TRN (today and the previous 7 days)
Today2 minutes and 40 seconds1 minute and 50 seconds38 seconds
Wednesday 26 August1 minute and 58 seconds1 minute and 2 seconds41 seconds
Tuesday 25 August2 minutes and 15 seconds1 minute and 13 seconds45 seconds
Monday 24 August1 minute and 39 seconds59 seconds39 seconds
Sunday 23 August2 minutes and 7 seconds1 minute and 1 second37 seconds
Saturday 22 August1 minute and 57 seconds1 minute and 19 seconds40 seconds
Friday 21 August2 minutes and 22 seconds1 minute and 4 seconds39 seconds
Thursday 20 August1 minute and 19 seconds1 minute44 seconds
Average (today and the last 7 days)1 minute and 57 seconds1 minute and 4 seconds42 seconds
Journeys through Find a lost TRN (today and the last 7 days)
Number of questions askedNumber of users
3 questions
Email address, name and date of birth
205 users (31%)
4 questions
+ National Insurance number
316 users (48%)
5 questions (with a match)
+ ITT provider
46 users (7%)
5 questions (without a match)
+ ITT provider
90 users (14%)

About this service

This service is used to securely retrieve a teacher reference number (TRN). TRN holders need it to view their record on the Teaching Regulation Agency (TRA), give to employers for status checks, manage Teachers’ Pensions contributions, or to begin early career teacher induction.

Visit this service

Find a lost teacher reference number (TRN)

Ministerial department:

Department for Education

User:

Individuals

Service costs paid by:

Department budget