Accessibility statement for Find a lost teacher reference number (TRN)

This page only contains information about the Find a lost teacher reference number (TRN) service, available at: https://find-a-lost-trn.education.gov.uk/

Using this service

This service is run by the Department for Education. We want as many people as possible to be able to use this service.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

This service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Feedback and contact information

If you have difficulty using this service, email: teaching.status@education.gov.uk

As part of providing this service, we may need to send you messages or documents. We'll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format, for example, large print, audio recording or braille.

Reporting accessibility problems with this service

We’re always looking to improve the accessibility of this service.

If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, email: teaching.status@education.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

The Department for Education is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

What we are doing to improve accessibility

We’ll carry out ongoing internal audits to check the accessibility of this service as well as taking feedback from users.

Any required changes will be planned into our continuous improvement work for this service.

This accessibility statement will be updated based on any issues we identify or any changes we make to address any issues raised.

Preparation of this accessibility statement

This statement was prepared on Tuesday 5 April 2022. It was last reviewed on Tuesday 21 June 2022.

This service was last tested on Monday 16 May 2022. The test was carried out by the DFE Accessibility team.

Last updated: Tuesday 21 June 2022